)
+ #{image_tag 'emoticons/tongue.gif'}
Featuring your outfit is a thank-you gift that we like to give our donors;
it is *not* a purchased service. We make no guarantee that we'll post your
@@ -85,28 +85,30 @@
site for as long as the site lives, and in rotation on the homepage until
some other site event or feature needs the space.)
- We reserve the right to refuse to post any outfit for any reason, and we
- reserve the right to remove any previously posted outfit for any reason.
- Same goes for the name attached to your donation.
+ We reserve the right to refuse to post any content for any reason, and we
+ reserve the right to remove any previously posted content at any time for
+ any reason. If we don't like the outfit's name, the outfit's appearance,
+ or the name on your donation, or anything else, then we don't have to
+ publish it, and we won't necessarily refund you—especially if the content
+ seems malicious.
(That said, we intend to allow most any name and outfit that are
appropriate for Neopians of all ages.)
- If you change your mind about donating, no worries: we'll refund any
- good-faith donation within 60 days of the day you donated.
- (For example, changing your mind and requesting a refund *is* acting in
- good faith, and we'd love to help you out.
- Posting an obscene outfit then requesting a refund once we take it down is
- *not* acting in good faith, and we don't want our refund policy to
- encourage that behavior
-
- We determine "good faith" at our sole discretion—not limited to those
+ If you change your mind about donating, no worries: you can request a
+ refund within 60 days of donating, and, so long as you're acting in good
+ faith, we'll refund the entire donation.
+ (For example, if you realize you can't afford to donate, or legit just
+ change your mind, then we'd love to help you out :)
+ But we don't want people posting obscene outfits and expecting refunds once
+ we take them down, so we need a refund policy that lets us reject those
+ requests #{image_tag 'emoticons/tongue.gif'}
+ So, we determine "good faith" at our sole discretion—not limited to those
examples—but we're generally pretty understanding.)
**TL;DR: We love to help and acknowledge our good-faith donors,
but reserve the right not to do those things,
in order to better handle bad-faith donors and unexpected circumstances.**
- Huh. That was way simpler.
- Maybe I should've just written that in the first place.
+ That's all #{image_tag 'emoticons/smiley.gif'}
- content_for :javascripts do
= javascript_include_tag 'https://checkout.stripe.com/checkout.js',
diff --git a/app/views/donation_mailer/thank_you_email.html.erb b/app/views/donation_mailer/thank_you_email.html.erb
index 8cc2a2de..4c52d797 100644
--- a/app/views/donation_mailer/thank_you_email.html.erb
+++ b/app/views/donation_mailer/thank_you_email.html.erb
@@ -1,19 +1,9 @@
- Hello, hello! I'm Matchu, loving father of Dress to Impress. + Hi, friend! I'm Matchu, that guy who made Dress to Impress :)
- I just wanted to let you know how much your help means to me. - I built the site mostly for fun, and never really expected it to catch on, - but here we are, years later, and the site is entirely community-driven, from - our modeling data to our hosting costs. - Thanks so much for being a part of that community—the whole thing blows my - mind, and I feel honored to be a part of this big thing that is Dress to - Impress :) -
- -- Before I forget, let's get to receipt business. + So, let's do the business first: You donated <%= number_to_currency @donation.amount / 100.0 %> (thanks again, by the way!), @@ -22,24 +12,26 @@
- Anyway. I hope you enjoy our little thank-you gift (you do have some - beautiful outfits for me to show off, right?), and that Dress to Impress - continues to bring you joy :) + Really, though, my favorite part of these emails is that it gives me a chance + to hear from some of our most excited users :D + What do you love about Dress to Impress? What parts aren't so great? + Any issues I can help you with while we're here? + What does Dress to Impress need to do long-term to continue to be a valuable + resource for years to come?
- Oh! And, if you ever have anything to say to me, please let me know - at <%= mail_to 'matchu@openneo.net' %>. I'm looking forward to any and all - questions, comments, concerns, insults, treasure maps, love letters, memes, - or limericks you send my way :D + Hit Reply and let me know—or we can just talk + about how pumped we are for the next season of Doctor Who :o + Up to you :)
- Thanks again for your help! DTI <3s you.
- —Matchu
+ Thanks again for your help! Serving this community is an honor and a pleasure.
+ —Matchu
P.S. Seriously. Reply to this email and tell me something. - It'll make my day :D + It always makes my day :D