diff --git a/src/app/WardrobePage/PosePicker.js b/src/app/WardrobePage/PosePicker.js
index d4f244e..b030d26 100644
--- a/src/app/WardrobePage/PosePicker.js
+++ b/src/app/WardrobePage/PosePicker.js
@@ -23,12 +23,14 @@ import {
 } from "../components/useOutfitAppearance";
 import { OutfitLayers } from "../components/OutfitPreview";
 import SupportOnly from "./support/SupportOnly";
+import useSupport from "./support/useSupport";
 import { useLocalStorage } from "../util";
 
 // From https://twemoji.twitter.com/, thank you!
 import twemojiSmile from "../../images/twemoji/smile.svg";
 import twemojiCry from "../../images/twemoji/cry.svg";
 import twemojiSick from "../../images/twemoji/sick.svg";
+import twemojiQuestion from "../../images/twemoji/question.svg";
 import twemojiMasc from "../../images/twemoji/masc.svg";
 import twemojiFem from "../../images/twemoji/fem.svg";
 
@@ -67,6 +69,7 @@ function PosePicker({
     "DTIPosePickerIsInSupportMode",
     false
   );
+  const { isSupportUser } = useSupport();
 
   // Resize the Popover when we toggle support mode, because it probably will
   // affect the content size.
@@ -89,10 +92,12 @@ function PosePicker({
   }
 
   // If there's only one pose anyway, don't bother showing a picker!
+  // (Unless we're Support, in which case we want the ability to pop it open to
+  // inspect and label the Unknown poses!)
   const numAvailablePoses = Object.values(poseInfos).filter(
     (p) => p.isAvailable
   ).length;
-  if (numAvailablePoses <= 1) {
+  if (numAvailablePoses <= 1 && !isSupportUser) {
     return null;
   }
 
@@ -147,6 +152,9 @@ function PosePicker({
               {getEmotion(pose) === "SICK" && (
                 <EmojiImage src={twemojiSick} alt="Choose a pose" />
               )}
+              {getEmotion(pose) === null && (
+                <EmojiImage src={twemojiQuestion} alt="Choose a pose" />
+              )}
             </Button>
           </PopoverTrigger>
           <Portal>
@@ -161,11 +169,28 @@ function PosePicker({
                     dispatchToOutfit={dispatchToOutfit}
                   />
                 ) : (
-                  <PosePickerTable
-                    poseInfos={poseInfos}
-                    onChange={onChange}
-                    checkedInputRef={checkedInputRef}
-                  />
+                  <>
+                    <PosePickerTable
+                      poseInfos={poseInfos}
+                      onChange={onChange}
+                      checkedInputRef={checkedInputRef}
+                    />
+                    {numAvailablePoses <= 1 && (
+                      <SupportOnly>
+                        <Box
+                          fontSize="xs"
+                          fontStyle="italic"
+                          textAlign="center"
+                          opacity="0.7"
+                          marginTop="2"
+                        >
+                          The empty picker is hidden for most users!
+                          <br />
+                          You can see it because you're a Support user.
+                        </Box>
+                      </SupportOnly>
+                    )}
+                  </>
                 )}
                 <SupportOnly>
                   <Box position="absolute" top="5" left="3">
diff --git a/src/app/WardrobePage/support/PosePickerSupport.js b/src/app/WardrobePage/support/PosePickerSupport.js
index 29a25c5..d5963db 100644
--- a/src/app/WardrobePage/support/PosePickerSupport.js
+++ b/src/app/WardrobePage/support/PosePickerSupport.js
@@ -71,6 +71,13 @@ function PosePickerSupport({
         ) {
           id
         }
+        unknown: petAppearance(
+          speciesId: $speciesId
+          colorId: $colorId
+          pose: UNKNOWN
+        ) {
+          id
+        }
       }
     `,
     { variables: { speciesId, colorId } }
@@ -113,6 +120,7 @@ function PosePickerSupport({
     HAPPY_FEM: data.happyFem?.id,
     SAD_FEM: data.sadFem?.id,
     SICK_FEM: data.sickFem?.id,
+    UNKNOWN: data.unknown?.id,
   };
   const canonicalAppearanceIds = Object.values(
     canonicalAppearanceIdsByPose
diff --git a/src/app/WardrobePage/support/useSupport.js b/src/app/WardrobePage/support/useSupport.js
new file mode 100644
index 0000000..0c164ea
--- /dev/null
+++ b/src/app/WardrobePage/support/useSupport.js
@@ -0,0 +1,29 @@
+import * as React from "react";
+
+/**
+ * useSupport returns the Support secret that the server requires for Support
+ * actions... if the user has it set. For most users, this returns nothing!
+ *
+ * Specifically, we return an object of:
+ *   - isSupportUser: true iff the `supportSecret` is set
+ *   - supportSecret: the secret saved to this device, or null if not set
+ *
+ * To become a Support user, you visit /?supportSecret=..., which saves the
+ * secret to your device.
+ *
+ * Note that this hook doesn't check that the secret is *correct*, so it's
+ * possible that it will return an invalid secret. That's okay, because
+ * the server checks the provided secret for each Support request.
+ */
+function useSupport() {
+  const supportSecret = React.useMemo(
+    () => localStorage.getItem("supportSecret"),
+    []
+  );
+
+  const isSupportUser = supportSecret != null;
+
+  return { isSupportUser, supportSecret };
+}
+
+export default useSupport;
diff --git a/src/app/WardrobePage/support/useSupportSecret.js b/src/app/WardrobePage/support/useSupportSecret.js
index 84fc40d..160d200 100644
--- a/src/app/WardrobePage/support/useSupportSecret.js
+++ b/src/app/WardrobePage/support/useSupportSecret.js
@@ -11,9 +11,16 @@ import * as React from "react";
  * Note that this hook doesn't check that the secret is *correct*, so it's
  * possible that it will return an invalid secret. That's okay, because
  * the server checks the provided secret for each Support request.
+ *
+ * DEPRECATED: Use `useSupport` instead!
  */
 function useSupportSecret() {
   return React.useMemo(() => localStorage.getItem("supportSecret"), []);
 }
 
+export function useIsSupportUser() {
+  const supportSecret = useSupportSecret();
+  return supportSecret != null;
+}
+
 export default useSupportSecret;
diff --git a/src/images/twemoji/question.svg b/src/images/twemoji/question.svg
new file mode 100644
index 0000000..ab6b64b
--- /dev/null
+++ b/src/images/twemoji/question.svg
@@ -0,0 +1 @@
+<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 36 36"><path fill="#CCD6DD" d="M17 27c-1.657 0-3-1.343-3-3v-4c0-1.657 1.343-3 3-3 .603-.006 6-1 6-5 0-2-2-4-5-4-2.441 0-4 2-4 3 0 1.657-1.343 3-3 3s-3-1.343-3-3c0-4.878 4.58-9 10-9 8 0 11 5.982 11 11 0 4.145-2.277 7.313-6.413 8.92-.9.351-1.79.587-2.587.747V24c0 1.657-1.343 3-3 3z"/><circle fill="#CCD6DD" cx="17" cy="32" r="3"/></svg>
\ No newline at end of file